Digital Workspace

By -Julius Lienemann

Changes with Android 11 and Workspace ONE

Posted on 2020-10-21
Posted in Android, Google

A few weeks ago in September 2020, Google released Android 11. While major operating system updates of this type have always had a certain impact on enterprise customers in recent years, the leap to Android 11 is very large in certain use cases. Less from the user side, more about the way the devices are

By -Grischa Ernst

KB – Enterprise Reset prerequisites

Posted on 2020-10-21
Posted in KB, Windows Desktop

The Enterprise Reset option is not always shown in the Workspace One console. The device must meet certain requirements. If one of the requirements is not met, the Enterprise Reset option will not shown in the console – even if you are able to trigger Enterprise Reset via API. There is a new update of

By -Grischa Ernst

KB – Windows Firewall Profile

Posted on 2020-10-06
Posted in KB, Windows Desktop

Latest tested version: 20.10 Working with the Windows Firewall Profile could be tricky. There is a undocumented behavior you need to know. In Windows you are able to create multiple firewall rules with the same name. Unfortunately, Workspace One UEM handels the Windows Firewall profile a little bit different. When you create a firewall rule

By -Sascha Milani

VMware Digital Workspace Beta Program

Posted on 2020-10-02
Posted in Business Continuity

Participating in beta programs is not all about findings bugs or performance issues, but more testing new features and aligning your EUC strategy or just improving the end-user experience. It may open opportunities to support new use cases and elevate yourself in your company.

By -Grischa Ernst and Sascha Milani

ServiceNow MID Server installation

Posted on 2020-06-08
Posted in 3rd party solutions

In this example we’ll synchronize on-prem Active Directory (AD) users to the ServiceNow instance. There will be no passwords or other confidential data transferred. For synchronizing the AD with ServiceNow, you need a ServiceNow Management, Instrumentation, and Discovery (MID) server in your on-prem environment.

By -Grischa Ernst and Sascha Milani

Configuring IBM Watson

Posted on 2020-06-08
Posted in 3rd party solutions

Why should we use IBM Watson? You can use every chatbot engine you like, but VMware provides a collection of pre-defined skills for IBM Watson. Also, the IBM Watson Chatbot is for free for up to 10,000 Messages a month.

By -Grischa Ernst and Sascha Milani

Configuring the OOTB Mobile Flows connector

Posted on 2020-06-08
Posted in Employees First

The Mobile Flow configuration is divided into three parts. One part is the one-time Workspace ONE Access configuration, the other part is creating an OAUTH configuration in ServiceNow. Part three is the Mobile Flow Connector for the particular application – in our case we’ll use the ServiceNow Chatbot connector for providing the full end-user experience.

By -Grischa Ernst and Sascha Milani

Configure ServiceNow SSO with Workspace ONE Access

Posted on 2020-06-08
Posted in Workspace ONE Access

If all required users are synchronized with ServiceNow, we need to setup the single sign-on functionality between ServiceNow and Workspace ONE Access.

By -Grischa Ernst and Sascha Milani

Mobile Flows overview

Posted on 2020-06-08
Posted in Employees First

Mobile Flows utilizes a containerized microservices platform. All microservices are housed within an Amazon AWS Virtual Private Cloud (VPC). Each service is individually validated and tested as part of a continuous-integration and continuous-delivery secure development lifecycle process.

By -Grischa Ernst and Sascha Milani

Implement the new end-user experience

Posted on 2020-06-08
Posted in Employees First

In the next sections we’ll describe the way to get Mobile Flows working together with ServiceNow and also IBM Watson to extend your virtual assistant experience.

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