ServiceNow MID Server installation
In this example we’ll synchronize on-prem Active Directory (AD) users to the ServiceNow instance. There will be no passwords or other confidential data transferred. For synchronizing the AD with ServiceNow, you need a ServiceNow Management, Instrumentation, and Discovery (MID) server in your on-prem environment.Configuring IBM Watson
Why should we use IBM Watson? You can use every chatbot engine you like, but VMware provides a collection of pre-defined skills for IBM Watson. Also, the IBM Watson Chatbot is for free for up to 10,000 Messages a month.Configuring the OOTB Mobile Flows connector
The Mobile Flow configuration is divided into three parts. One part is the one-time Workspace ONE Access configuration, the other part is creating an OAUTH configuration in ServiceNow. Part three is the Mobile Flow Connector for the particular application – in our case we’ll use the ServiceNow Chatbot connector for providing the full end-user experience.Configure ServiceNow SSO with Workspace ONE Access
If all required users are synchronized with ServiceNow, we need to setup the single sign-on functionality between ServiceNow and Workspace ONE Access.Mobile Flows overview
Mobile Flows utilizes a containerized microservices platform. All microservices are housed within an Amazon AWS Virtual Private Cloud (VPC). Each service is individually validated and tested as part of a continuous-integration and continuous-delivery secure development lifecycle process.Implement the new end-user experience
In the next sections we’ll describe the way to get Mobile Flows working together with ServiceNow and also IBM Watson to extend your virtual assistant experience.Modernize and improve end-user experience with Mobile Flows
VMware Workspace ONE provides a variety of solutions to cater to almost any use case in the Desktop and Mobility space. But there is one major feature that we feel is underrated by most companies. And that’s Mobile Flows! So… what exactly is Mobile Flows, what’s required to use it, and how can it beWorkspace One UEM 3rd party compliance integration – Microsoft Graph API
Note : This blog post is not very recent and is kept for archiving reasons.For the most up to date info on the partner compliance integration with Azure AD go to Techzone https://techzone.vmware.com/resource/compliance-integration-ms-office-365-using-graph-apis and also check out other possible compliance integrations to Azure AD with Tunnel https://techzone.vmware.com/resource/compliance-integration-ms-office-365-using-workspace-one-tunnel or Access https://techzone.vmware.com/resource/compliance-integration-ms-office-365-using-workspace-one-access Update1: device demo section, Android