Welcome to the Digital Workspace blog

Created by the EUC Customer Success Architects team with a passion for anything associated to EMM, Identity, User Experience, Digital Workspace and third party integrations. Our mission is to share best practices and knowledge on implementing a Digital Workspace, that meets business needs and ensures productivity for your colleagues from day 0!

KB – Intelligent HUB AntiVirus exclusions

If you start with Windows management and VMware Workspace ONE, you should know which paths should me excluded from AntiVirus. There are several paths were the VMware Intelligent HUB reads, writes and modifies data. The following path should be excluded from AntiVirus: Program Files (x86)\AirWatch\AgentUI ProgramData\AirWatch ProgramData\AirWatchMDM If you want to exclude also the executables,

KB – Disable all Intelligence HUB notifications

When you migrate from an older Workspace ONE UEM version to 20.08 or newer, the Intelligence HUB is now able to use the Windows toast notifications to inform the user. If you don’t want those notifications show to the user, you can add the following regkeys before you upgrade the Intelligence HUB on the device:

How to migrate MEM to Workspace ONE

Managing devices with Microsoft tools is nearly as old as Windows itself. Microsoft’s System Center Configuration Manager is maybe the best PC Lifecycle Manager (PCLM) that is currently released. But if you go the full modern management route, SCCM is not the right tool anymore, since it has its powerful features manly in the on-premise

Changes with Android 11 and Workspace ONE

A few weeks ago in September 2020, Google released Android 11. While major operating system updates of this type have always had a certain impact on enterprise customers in recent years, the leap to Android 11 is very large in certain use cases. Less from the user side, more about the way the devices are

KB – Enterprise Reset prerequisites

The Enterprise Reset option is not always shown in the Workspace One console. The device must meet certain requirements. If one of the requirements is not met, the Enterprise Reset option will not shown in the console – even if you are able to trigger Enterprise Reset via API. There is a new update of

KB – Windows Firewall Profile

Latest tested version: 20.10 Working with the Windows Firewall Profile could be tricky. There is a undocumented behavior you need to know. In Windows you are able to create multiple firewall rules with the same name. Unfortunately, Workspace One UEM handels the Windows Firewall profile a little bit different. When you create a firewall rule
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