Troubleshooting Delivery Optimization

In the past weeks I was heavily involved in some Delivery Optimization (DO) troubleshooting. Luckily we were able to solve the customer issues and I would like to share some of the lessons learned with you. Things you should know about Delivery Optimization Before we start with the general troubleshooting, you first need to know

Windows Update for Business Updated

When talking about Windows Update it’s often a pain point, for administrator to configure and for users to experience.Over the years multiples OSes came out and a layer of settings has been added, replaced and even interacted with each other.Adding to that, Windows changed from Group Policy management to Configuration Service Provider (API) management which

Improve Windows Update reporting

In the last year, I create a PowerShell script that improved the overall admin experience of Windows Update for Business. You can find the post here. Now, I worked on improving the report functionality. For this I added several registry keys to track and provide the right installation status. Under the WindowsUpdate key, there are

KB – Windows Proxy configuration

Workspace ONE and Windows management are always complicated when using a proxy. To avoid further misunderstandings I tested all five different scenarios and here are the results: INET WINHTTP BITS INET+WINHTTP INET+BITS WINHTTP+BITS HUB start yes yes Yes yes yes Yes HUB works yes no no yes restart required Manual Enrollment yes No – *Works

KB – Enterprise Wipe doesn’t remove all apps

Issue When executing an Enterprise Wipe there are one or more apps left on the device. Root Cause There two reasons why an app was not uninstalled during an Enterprise Wipe: App has an auto update functionality and has changed the version or installer code changed with the automated update instllation An app gets not

Remove Windows 11 built-in apps via CSP

Microsoft change the behavior of the EnterpriseModernAppManagement CSP in Windows 11. In Windows 10 you were able to use the same CSP for devices and users. So, for example you could use And for uninstalling the get help app once for the user (1st example) or for all users (2nd example). As you can see,
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