Setup ServiceNow as a Data Source in Intelligence to get Insights of Incidents and ITSM Connector usage

With the recent improvements of ITSM Connector like the User-based search , Product Provisioning integration and also the Intelligence Analytics part Omnissa was continuing to innovate in the ITSM space. In this blog I want to show how to enable the Analytics to get more insights to Intelligence. As I created some sample Dashboards in

Configuring the OOTB Mobile Flows connector

The Mobile Flow configuration is divided into three parts. One part is the one-time Workspace ONE Access configuration, the other part is creating an OAUTH configuration in ServiceNow. Part three is the Mobile Flow Connector for the particular application – in our case we’ll use the ServiceNow Chatbot connector for providing the full end-user experience.
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