Intelligence - Digital Workspace

By -Patrick Zoeller

Setup ServiceNow as a Data Source in Intelligence to get Insights of Incidents and ITSM Connector usage

Posted on 2024-07-25
Posted in Modern Management, Workspace ONE Assist, Workspace ONE Intelligence
1 Comment

With the recent improvements of ITSM Connector like the User-based search , Product Provisioning integration and also the Intelligence Analytics part Omnissa was continuing to innovate in the ITSM space. In this blog I want to show how to enable the Analytics to get more insights to Intelligence. As I created some sample Dashboards in

By -Patrick Zoeller

Video Series: Getting started with Workspace ONE Intelligence

Posted on 2023-10-12
Posted in Freestyle, Platform, Workspace ONE Intelligence, Workspace ONE UEM

In the past year, Omnissa introduced some new licensing options, which have allowed many customers who were on Standard and Advanced licenses of Workspace ONE to transition to Desktop, Mobile, UEM, or Education Essentials. This expansion of licensing capabilities goes beyond just utilising the Reports in Workspace ONE Intelligence. These enhancements now offer new capabilities

By -Patrick Zoeller

Empowering your onboarding experience with DEEM Surveys and Automation

Posted on 2022-08-01
Posted in Employees First, iOS, Workspace ONE UEM, Zero Trust

23rd August 2022 Update 1: Android Hub 22.08 is now fully supported this as well. Enrollments in MDMs are mostly straight forward, but what if you have Mobile Devices (such as iPad, iPhone etc .) enrolled to UEM covering multiple different Use-Cases and you want to let the User that enrolls ask what use-Case the

By -Patrick Zoeller

Settings for sending UEM Notifications with Intelligence

Posted on 2022-02-07
Posted in Android, API, iOS, macOS, Windows Desktop, Workspace ONE UEM
14 Comments

Update 11th Oct. 2022: Added note for iOS Application name and Steps to verify If you have been using Workspace ONE Intelligence and want to send out Notifications via UEM there is a nice “pre-build” UEM Action in Intelligence. But If you use it you need to make sure that you specify the right Message

By -MIke Gruner

Workspace ONE – ISO, compliance, security

Posted on 2021-10-19
Posted in KB
2 Comments

Did you asked yourself or got the questions from customers about ISO certifications of the VMware Workspace ONE solutions? Here are some good sources where you can take a look at for the certifications, ISO, compliance and security. Privacy disclosure In this section you will find a lot of information about data privacy, collection of

By -Patrick Zoeller

How to: WS1 UEM Custom Action in Intelligence

Posted on 2021-09-29
Posted in API, Apple, Business Continuity, iOS, macOS
2 Comments

Update 6th March 2023: Added ID to the JSON file and updated Github Repository due to updated Requirements on Intelligence.While in Workspace ONE Intelligence there are a lot of actions already available for the UEM Connector there might be the case that an additional Action is not available out of the box. One example is