Workspace ONE – ISO, compliance, security

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Did you asked yourself or got the questions from customers about ISO certifications of the VMware Workspace ONE solutions? Here are some good sources where you can take a look at for the certifications, ISO, compliance and security. Privacy disclosure In this section you will find a lot of information about data privacy, collection of

KB – AAD join fails with error 8018000a

Today I received a question what happens if the device is already Workspace ONE joined and then the device gets joined to Azure AD. In this use case the customer had AAD Premium licenses and Intune was assigned as MDM provider to all users. So I started to install a workgroup client and installed the

KB – Device status: discovered

We all know the different device status like “Enrolled”, “Unenrolled”, “Enrollment in Progress”….But ever heard of “Discovered”? After some investigations and help from Sergiu Constantin, we were able to reproduce the status and found the root cause. Basically the discovered status means, that the device was connected to UEM but now the device is blocked.

KB – Reboot loop after enterprise reset

Starting with Windows 10 2004 and higher, Microsoft changed the way they creating PPKG’s. This change is causing a reboot loop when the device was setup with a PPKG – like with Factory Provisioning (or now called Drop Ship Provisioning Offline) AND doing enterprise reset. After the reset is done, the PPKG causing a reboot

KB – Target Release Version for 20H2 and 21H1

Since the target release version CSP is still not working since 20H2 and Microsoft seems not able to fix this, we need to change the target release version via registry. The reason why the CSP does not work is, that Microsoft introduced letters in the Windows version – like 20H2 or 21H2. The CSP only

KB – Intelligent HUB AntiVirus exclusions

If you start with Windows management and VMware Workspace ONE, you should know which paths should me excluded from AntiVirus. There are several paths were the VMware Intelligent HUB reads, writes and modifies data. The following path should be excluded from AntiVirus: C:\Program Files (x86)\AirWatch\AgentUI C:\ProgramData\AirWatch C:\ProgramData\AirWatchMDM C:\Program Files\VMware\SfdAgent If you want to exclude also

KB – Disable all Intelligence HUB notifications

When you migrate from an older Workspace ONE UEM version to 20.08 or newer, the Intelligence HUB is now able to use the Windows toast notifications to inform the user. If you don’t want those notifications show to the user, you can add the following regkeys before you upgrade the Intelligence HUB on the device:

KB – Enterprise Reset prerequisites

The Enterprise Reset option is not always shown in the Workspace One console. The device must meet certain requirements. If one of the requirements is not met, the Enterprise Reset option will not shown in the console – even if you are able to trigger Enterprise Reset via API. There is a new update of
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