KB – Windows devices getting unenrolled

If you are seeing Windows devices getting unenrolled, it could have several root causes. A customer reported, that they’re seeing the following device events in the console The devices requested the “Break MDM” command to unenroll the devices. On the devices, we saw the following entry in the AWProcessedCommands log file: Also in the eventlog

UEM Token – Workspace ONE Access

UEM Token – Workspace ONE Access Authentication Method Issue: When authentication mode is set to Access for Intelligent Hub and require registration token is enabled, the authentication is done by UEM and enrollment is completed. However, Access is unaware of this authentication, so Access won’t issue token to Hub. The user is prompted for username/password
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