Employees First - Digital Workspace

By -Patrick Zoeller

How to hide the Workspace ONE ITSM Connector for ServiceNow button for users without a WS1 Role in ServiceNow

Posted on 2025-07-03
Posted in 3rd party solutions, Employees First

Background While the Workspace ONE ITSM Connector for ServiceNow is more getting popular (get the Connector here: https://store.servicenow.com/store/app/ad32776e1ba46a50a85b16db234bcb2d ) . I recently saw some customers asking for adding a Condition to the Button on the Incident Module in the Service Operations Workspace, So only users with Access to the ITSM Connector can see the Button.

By -Patrick Zoeller

Improving MFA with Workspace ONE Access and User Choice of Authentication Method

Posted on 2024-07-03
Posted in Business Continuity, Employees First, Workspace ONE Access

Since January 2024, the Workspace ONE Access SaaS instances have a new feature that is bringing MFA to the next level for users. While I created some videos during that time, I somehow never documented it in a blog, so I finally did this in July 2024. To use the choice of authentication, go to

By -Patrick Zoeller

Bringing Omnissa iOS Mobile SSO to the next Level

Posted on 2023-08-25
Posted in Employees First, iOS, Profiles, Uncategorized, Workspace ONE Access, Zero Trust
2 Comments

With the recent release of Workspace ONE Access there is coming a updated Versions of Mobile SSO (now called Mobile SSO for Apple ) for iOS that uses Hub and a SSO Extension now. I want to share the Config , User Experience and how it can be used in the Field. But first let

By -Patrick Zoeller

Full list of Omnissa WS1 UEM Launcher Icons for HTML or Lookup Widgets

Posted on 2023-06-21
Posted in Android, Employees First, Google, Profiles

While I was showing in a blog how to use the widgets and the available Icons from the code I used here: https://digitalworkspace.one/2023/06/19/using-htlm-widgets-in-workspace-one-launcher/ there seems to not be any real documentation on available icons and also how they look like. So I thought let me create a blog as a reference of proven and working

By -Patrick Zoeller

Android No Touch Work Profile Enrollment for BYOD via Link/QR-Code

Posted on 2023-02-06
Posted in Android, Business Continuity, Employees First, Uncategorized

While there are multiple ways to enroll devices I want to show today a new way of enrolling a Device with sending the user a Link or a QR-Code. Prerequisites: While there are no Pre-Requisites of Versions on the UEM side it only requires a supported UEM Version. For the rest make sure you have

By -Patrick Zoeller

Empowering your onboarding experience with DEEM Surveys and Automation

Posted on 2022-08-01
Posted in Employees First, iOS, Workspace ONE UEM, Zero Trust

23rd August 2022 Update 1: Android Hub 22.08 is now fully supported this as well. Enrollments in MDMs are mostly straight forward, but what if you have Mobile Devices (such as iPad, iPhone etc .) enrolled to UEM covering multiple different Use-Cases and you want to let the User that enrolls ask what use-Case the

By -Patrick Zoeller

BYOD light: Passwordless Secure Browsing

Posted on 2021-12-17
Posted in Android, Business Continuity, Employees First, iOS, Uncategorized, Workspace ONE UAG, Workspace ONE UEM

While there are multiple options for BYOD Devices to be managed like Work Profile on Android or User Enrollment on iOS, I want to show an alternative here that does not require a MDM Profile on the Device. So let us have a look on iOS Hub Registered Mode for Users that do not know

By -Patrick Zoeller

Omnissa Android Launcher: Guest Session Mode

Posted on 2021-10-05
Posted in Android, Business Continuity, Employees First, Profiles, Workspace ONE UEM
3 Comments

With one of the latest release Omnissa release a “Guest Mode” in Launcher which works to login in a Guest session even without Internet. This is a real good solution for devices which have a CheckIn-CheckOut Use-Case and have applications that should be accessed without login. Note: When writing this post some of the features

By -Grischa Ernst and Sascha Milani

Configuring the OOTB Mobile Flows connector

Posted on 2020-06-08
Posted in Employees First

The Mobile Flow configuration is divided into three parts. One part is the one-time Workspace ONE Access configuration, the other part is creating an OAUTH configuration in ServiceNow. Part three is the Mobile Flow Connector for the particular application – in our case we’ll use the ServiceNow Chatbot connector for providing the full end-user experience.

By -Grischa Ernst and Sascha Milani

Mobile Flows overview

Posted on 2020-06-08
Posted in Employees First

Mobile Flows utilizes a containerized microservices platform. All microservices are housed within an Amazon AWS Virtual Private Cloud (VPC). Each service is individually validated and tested as part of a continuous-integration and continuous-delivery secure development lifecycle process.

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