Setup ServiceNow as a Data Source in Intelligence to get Insights of Incidents and ITSM Connector usage

With the recent improvements of ITSM Connector like the User-based search , Product Provisioning integration and also the Intelligence Analytics part Omnissa was continuing to innovate in the ITSM space. In this blog I want to show how to enable the Analytics to get more insights to Intelligence. As I created some sample Dashboards in
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Getting started with Workspace ONE Mobile Threat Defense Dual Enrollment for Android Work Profile & COPE

With the Launch of Workspace ONE Mobile Threat Defense and the additions of Phishing and Content Protection there was still one use-case that was not supported. This is the Android Work Profile or COPE Enrollment with Protection on Personal and Work side. While this seems to be strange initially, it is definitely a quite important
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Use Microsoft Conditional Access Registration status in Workspace ONE Intelligence for Reporting and Automation

With the UEM 23.10 Update for Conditional Access ( Details here: https://digitalworkspace.one/2023/12/20/workspace-one-uem-conditional-access-update-with-uem-23-10/ ) the UEM Admin part was much easier, but I thought it might be a good thing to not stop there. So what about to have this functionality in Intelligence, so having Reports, Dashboards and Automations there to have full visibility over the
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Get started with Play Integrity and Omnissa Workspace ONE UEM

As we saw some of false positive of SafetyNet Attestation on Android as part of compromised detection that customers may experience, like documented here https://kb.omnissa.com/s/article/83272, there are major improvements on the with the newer Play Integrity API released by Google (https://developer.android.com/google/play/integrity) and also used by Workspace ONE UEM. Troubleshooting issues is just so much easier
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Workspace ONE UEM Conditional Access Update with UEM 23.10

Since 2020 Workspace ONE UEM supports Conditional Access with Microsoft Azure AD (now Entra ID) . While last year Omnissa expanded support for Google BeyondCorp Conditional Access, I was still missing a nice GUI to see if a Device is registered or not and also a API that gets back the Registration was not there
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How to enable Windows devices to reset the Pin with Azure federated Domains

In today’s fast-paced work environment, seamless and secure access to Windows devices is paramount. Azure Joined Devices, combined with the Hello for Business Pin, provides a streamlined authentication process that helps users quickly access their Windows devices. However, there is a crucial detail that many organisations tend to overlook, especially when they have federated their
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Video Series: Getting started with Workspace ONE Intelligence

In the past year, Omnissa introduced some new licensing options, which have allowed many customers who were on Standard and Advanced licenses of Workspace ONE to transition to Desktop, Mobile, UEM, or Education Essentials. This expansion of licensing capabilities goes beyond just utilising the Reports in Workspace ONE Intelligence. These enhancements now offer new capabilities
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Exporting Omnissa Workspace ONE Baselines Configurations via API

To keep your Windows Desktop devices configured to best practices you can use Baselines. Workspace ONE UEM curates industry-recommended settings into one Baseline configuration to simplify securing your devices. Baselines reduce the time it takes to set up and configure Windows devices. Baselines can be found in “Resources”, “Profiles & Baselines” and “Baselines”: If you
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