Background While the Workspace ONE ITSM Connector for ServiceNow is more getting popular (get the Connector here: https://store.servicenow.com/store/app/ad32776e1ba46a50a85b16db234bcb2d ) . I recently saw some customers asking for adding a Condition to the Button on the Incident Module in the Service Operations Workspace, So only users with Access to the ITSM Connector can see the Button.