KB – Intelligent HUB AntiVirus exclusions

If you start with Windows management and VMware Workspace ONE, you should know which paths should me excluded from AntiVirus. There are several paths were the VMware Intelligent HUB reads, writes and modifies data. The following path should be excluded from AntiVirus: Program Files (x86)\AirWatch\AgentUI ProgramData\AirWatch ProgramData\AirWatchMDM If you want to exclude also the executables,
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KB – Disable all Intelligence HUB notifications

When you migrate from an older Workspace ONE UEM version to 20.08 or newer, the Intelligence HUB is now able to use the Windows toast notifications to inform the user. If you don’t want those notifications show to the user, you can add the following regkeys before you upgrade the Intelligence HUB on the device:
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How to migrate MEM to Workspace ONE

Managing devices with Microsoft tools is nearly as old as Windows itself. Microsoft’s System Center Configuration Manager is maybe the best PC Lifecycle Manager (PCLM) that is currently released. But if you go the full modern management route, SCCM is not the right tool anymore, since it has its powerful features manly in the on-premise
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KB – Enterprise Reset prerequisites

The Enterprise Reset option is not always shown in the Workspace One console. The device must meet certain requirements. If one of the requirements is not met, the Enterprise Reset option will not shown in the console – even if you are able to trigger Enterprise Reset via API. There is a new update of
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KB – Windows Firewall Profile

Latest tested version: 20.10 Working with the Windows Firewall Profile could be tricky. There is a undocumented behavior you need to know. In Windows you are able to create multiple firewall rules with the same name. Unfortunately, Workspace One UEM handels the Windows Firewall profile a little bit different. When you create a firewall rule
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Configuring the OOTB Mobile Flows connector

The Mobile Flow configuration is divided into three parts. One part is the one-time Workspace ONE Access configuration, the other part is creating an OAUTH configuration in ServiceNow. Part three is the Mobile Flow Connector for the particular application – in our case we’ll use the ServiceNow Chatbot connector for providing the full end-user experience.
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Mobile Flows overview

Mobile Flows utilizes a containerized microservices platform. All microservices are housed within an Amazon AWS Virtual Private Cloud (VPC). Each service is individually validated and tested as part of a continuous-integration and continuous-delivery secure development lifecycle process.
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